The Philippine Overseas Labor Office in Amman is responsible for the following programs and services:
Job Search Assistance Services for Wage Employment
- Verification and evaluation of employment documents
- Identification of opportunities and creating market access
- Conduct of marketing visits with potential employers
Services to Safeguard Fair and Just Terms and Conditions of Employment
- Job site inspection and visitation
- Education and awareness campaigns (e.g. post-arrival orientation seminar)
- Issuance of Overseas Employment Certificate (OEC) for vacationing workers
Social Protection and Welfare Services
- Voluntary OWWA membership program
- Repatriation program and airport assistance
- Management of Filipino Workers Resource Center and shelter facility for distressed OFWs
- Counseling Services including 24-hour access to POLO and OWWA
- Mediation and conciliation to resolve labor and welfare cases
- Visits with Amman PE CMT to detained OFWs
- Hospital visitation to ascertain medical needs of confined OFWs
- Assistance in medical repatriation cases
Reintegration Preparedness Programs
- Business counseling
- Capacity-building for self-employment
Networking and Linkages Program
- Host government authorities
- Filipino community associations
- Non-government organizations